Pinkerton Locksmiths Blog

What to Do If Your Keys Are Lost or Stolen For Your Home or Business

Posted on by Chad Geppetti
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An inconveniently large bunch of keys.

Introduction

Losing your keys, or worse, having them stolen can quickly turn from a minor inconvenience into a serious security concern. Whether it’s your home or business, acting quickly and thoughtfully can make all the difference in protecting your property and the people inside. Here’s a clear, practical guide on what to do next.

1. Stay Calm and Retrace Your Steps

Start by thinking through where you last had your keys. Check common places like your car, workplace, bags, or recent stops. If they’re simply lost, you may be able to recover them quickly.

2. Consider the Risk Level

Not all lost keys carry the same risk. Ask yourself:

  • Were your keys labeled with your address or business name?
  • Were they stolen along with your wallet or ID?
  • Do they provide access to sensitive areas?
If the answer to any of these is yes, treat the situation as urgent and call a professional and licensed locksmith as soon as possible.

3. Secure Your Property Immediately

If you suspect your keys were stolen or lost in a way that someone could identify your property, take action right away:

  • Lock all doors and windows
  • If possible, stay on-site until the issue is resolved
  • Alert staff or household members to be vigilant
  • Call a licensed locksmith as soon as possible to change or rekey your locks!

4. Contact a Professional Locksmith

One of the safest and most effective steps is to have your locks rekeyed or replaced. Rekeying changes the internal mechanism of the lock so old keys no longer work, while replacement may be better for outdated or damaged locks. For businesses, this is critical to maintain security and control access.

5. Disable Access (for Businesses)

If keys were given to an disgruntled employee or rogue contractor:

  • Revoke any access permissions immediately
  • Update security codes or entry systems
  • Review who currently has access to your premises
  • Consider restricted keying systems for bettey key control

6. Update Security Systems

If you have garage door remotes, alarm systems, keypads, or smart locks, change all access codes right away. Many modern security systems allow you to do this remotely.

7. Consider Your Safety

If you’re locked out at night or in an unfamiliar area, prioritise your safety. Wait in a well-lit, secure place or ask a neighbor or nearby business if you can stay there while you resolve the issue.

7. Report Theft if Necessary

If your keys were stolen (especially alongside other personal items), consider filing a police report. This creates a record of the incident and may be important for insurance claims.

8. Check Insurance Coverage

Some home or business insurance policies may cover locksmith services or lock replacement after theft. It’s worth checking with your provider.

Preventing Future Issues

  • Avoid Identifiable Key Tags: Don’t attach your address, phone number, or business name directly to your keys. If lost, this makes it much easier for someone to misuse them.
  • Use Key Tracking Devices: Bluetooth trackers can help you quickly locate misplaced keys using your phone.
  • Upgrade to Keyless Entry: Smart locks or keypad systems reduce reliance on physical keys and allow you to control access more easily.
  • Keep a Spare Plan: Have a trusted contact hold a spare key or maintain a secure backup access method.

Final Thoughts

Losing your keys can feel stressful, but it’s also an opportunity to strengthen your security. Acting quickly, especially if theft is involved, can prevent unauthorised access and give you peace of mind. A proactive approach today can save you from much bigger problems tomorrow.


What to Do If You Are Locked Out of Your Home or Business

Posted on by Chad Geppetti
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Man sitting at front door, locked out with bags of groceries, searching to find a locksmith to gain entry.

Introduction

Getting locked out of your home or business is one of those frustrating situations that can throw your entire day off track. Whether it happens because of lost keys, a faulty lock, or a simple moment of distraction, the key is to stay calm and act strategically. Here’s a practical guide to help you handle a lockout safely and efficiently.

1. Stay Calm and Assess the Situation

Before taking action, pause for a moment. Panic can lead to rushed decisions—like damaging your property or overlooking an easy solution. Check all possible entry points. Sometimes a back door, garage, or window may still be accessible.

2. Contact Someone With a Spare Key

If it's possible you have given a spare key to a trusted friend, family member, neighbour, or employee, now is the time to call them. This is usually the quickest and least expensive solution.

3. Check for Unlocked Access Points

It might sound obvious, but many people forget to double-check all doors and windows. Walk around your property carefully—just be mindful not to create a security risk while doing so.

4. Use a Smart Lock or Backup Entry Method

If you have a smart lock system, you may be able to unlock your door remotely via an app or keypad. Some systems also allow temporary access codes, which can be a lifesaver in situations like this.

5. Call a Professional Locksmith

If no other options work, a licensed locksmith is your safest bet. They have the tools and expertise to unlock doors without causing damage. For businesses, this is especially important to avoid disrupting operations or compromising safety and security.

6. Avoid DIY Forced Entry

Trying to break in yourself—using tools or force—can damage your locks, doors, or windows. This often ends up costing far more than hiring a professional and may even void insurance coverage.

7. Consider Your Safety

If you’re locked out at night or in an unfamiliar area, prioritise your safety. Wait in a well-lit, secure place or ask a neighbor or nearby business if you can stay there while you resolve the issue.

Preventing Future Lockouts

  • Keep Spare Keys in Safe Places: Store a spare key with someone you trust or in a secure lockbox. Avoid obvious hiding spots like under doormats or flower pots.
  • Upgrade to Smart Locks: Smart locks eliminate the need for physical keys (while it's still smart to get one that has a mechanical key override) and often provide remote access, passcodes, and activity tracking.
  • Establish a Routine: Make it a habit to check for your keys before leaving your home or office, or if a door can be locked with a key instead of the inside snib, try getting into the habbit of only locking the door with the key from the outside. A simple routine can prevent a lot of stress.
  • Maintain Your Locks: Faulty locks can cause unexpected lockouts. Regular maintenance or upgrades can save you from future inconvenience.

Final Thoughts

Being locked out is inconvenient, but it doesn’t have to become a disaster. With a clear plan and a few preventative measures, you can handle the situation quickly and reduce the chances of it happening again. The best approach is always a combination of preparedness and calm decision-making when things don’t go as planned.


The Importance of Choosing a Licensed Locksmith for Your Security Needs

Posted on by Chad Geppetti
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Car keys left in ignition while owner is locked outside of the vehicle.

Introduction

Ensuring the safety and security of your home or business is a top priority for many individuals. One key element in achieving this is selecting a licensed locksmith to handle your security needs. In Western Australia, locksmiths are required to be trade qualified and licensed, adhering to a strict code of conduct. This article will delve into the significance of choosing a licensed locksmith and the potential risks associated with engaging unqualified, unlicensed locksmiths.

The Licensing Requirement in Western Australia

In Western Australia, locksmiths must undergo rigorous training and meet specific qualifications to obtain a license. This ensures that licensed locksmiths possess the necessary skills and knowledge to provide reliable and professional locksmith services. The licensing process involves a thorough assessment of their capabilities and character, emphasising the importance of expertise in the field.

Verification of License

To verify the legitimacy of a locksmith, customers can ask for the locksmiths Security Agents license number as well as their Security Consultant & Installers license number. Subsequently, they can cross-reference this information on the WA Police licensing website, specifically, the Organisations list on the WA Police Current Security License Holders Register. This step helps consumers make informed decisions about the professionals they choose to secure their premises.

Protection Against Damage and Shoddy Work

Choosing a licensed locksmith not only safeguards against financial exploitation but also protects your property from damage caused by unqualified individuals. Licensed locksmiths possess the expertise to handle various lock and security systems without compromising the integrity of doors and locks. This assurance is invaluable in maintaining the security and structural integrity of your premises.

Rise of Unqualified and Unlicensed Locksmith Scammers

Unfortunately, the locksmith industry is not immune to unqualified and unlicensed individuals who engage in deceptive practices. Unscrupulous "locksmith" scammers often lure customers with seemingly low prices, only to significantly increase charges on-site through bait and switch tactics. Moreover, these unlicensed practitioners may lack the necessary skills and experience, leading to potential damage to locks and doors during their failed attempts to provide services.

The Dangers of Bait and Switch

Bait and switch is a common tactic employed by dishonest locksmith scammers. Customers are enticed with a low initial quote, but once the locksmith is on-site, additional fees and charges are introduced, catching customers off guard. Licensed locksmiths, on the other hand, provide transparent pricing structures, ensuring clients are fully aware of the costs associated with their services from the outset.

Common Warning Signs

In the digital age, the internet is a primary resource for finding trustworthy services, including locksmiths. However, with the rise of online scammers, it's crucial to be vigilant and aware of common warning signs. This article aims to highlight red flags and domain-related indicators to help individuals make informed decisions when selecting a locksmith in Western Australia.

  1. Unrealistic Low Prices: If a locksmith's prices seem too good to be true ($29 callout), they probably are. Scammers often lure customers with exceptionally low quotes and later inflate the costs on-site through deceptive practices. Expect to pay around $120 for a genuine licensed and insured locksmith service call.
  2. Generic Contact Information: Pay attention to the quality of contact information provided. Legitimate locksmiths will very likely have professional email addresses and phone numbers, not generic ones like Gmail or Yahoo addresses.
  3. Lack of Licensing Information: Reputable locksmiths proudly display their licensing information on their website or readily provide it upon request. If a locksmith is hesitant to share this information, it raises concerns about their legitimacy.

Website Red Flags

  1. Top-level Domain Extension: In Australia, reputable businesses, including locksmiths, typically use the .com.au or .net.au domain extensions. These domains require the owner to have an Australian Business Number (ABN), ensuring that the website belongs to a legitimate business entity. It is unlikely that a local and legitimate business would use a .com domain extension.
  2. Mismatched Business Information: Verify that the information on the website matches the details of the locksmith business, such as the business name, address, and contact information. Inconsistencies may indicate a lack of transparency or a potential scam.

Conclusion

As consumers, it's essential to be proactive in safeguarding against locksmith scams. By paying attention to common warning signs and domain red flags, individuals can make informed choices when seeking a trustworthy locksmith in Australia. Legitimate locksmiths adhere to professional standards, maintain transparency, and prioritise the safety and security of their customers.

Stay vigilant, ask questions, and choose a locksmith who meets the necessary qualifications and displays a commitment to ethical business practices. The importance of choosing a licensed locksmith cannot be overstated. From stringent qualifications to a commitment to ethical conduct, licensed locksmiths in Western Australia are equipped to meet the diverse security needs of homes and businesses.

By verifying the license of a locksmith and avoiding unqualified practitioners, individuals can protect themselves from potential scams, ensuring the safety and security of their properties for years to come.


Balancing Security and Safety: The Crucial Considerations for Lock Systems

Posted on by Chad Geppetti
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Emergency exit sign and panic hardware on emergency exit door.

In the realm of home security, finding the right balance between safety and security is paramount. While robust locks contribute to a secure environment, there are instances where prioritising security can inadvertently pose risks during emergencies.

Pros of Security

  1. Deterrence: Secure locks act as a deterrent, discouraging potential intruders and enhancing overall safety.
  2. Peace of Mind: Knowing that your property is well-protected can provide peace of mind, promoting a sense of security for residents.
  3. Property Protection: High-security locks are effective in safeguarding valuable possessions, adding an extra layer of defense against theft.

Cons of Security

  1. Obstruction in Emergencies: Some locks, such as deadbolts that require a key for unlocking from the inside, can pose serious risks during emergencies like fires. In a panic, finding the key might delay evacuation, putting lives at stake.
  2. Key Dependency: Relying on keys for internal lock systems can lead to issues if keys are lost or not readily available during emergencies.

Australian Standards for Emergency Exits and Fire Doors

Australia has stringent standards in place to ensure the safety of buildings, especially concerning emergency exits and fire doors. These standards emphasise quick and unobstructed egress during emergencies.

  1. Emergency Exit Requirements: Australian standards mandate that emergency exits should be easily accessible, free from obstruction, and capable of rapid evacuation. Locks on emergency exits must be easily opened without the need for special knowledge or effort.
  2. Fire Door Regulations: Fire doors play a crucial role in preventing the spread of fire and smoke. Australian standards specify the design, installation, and maintenance requirements for fire doors to ensure their effectiveness during emergencies.

Finding the Right Balance

To strike a balance between security and safety, consider:

  1. Smart Locks: Explore smart lock options that offer both security and ease of use during emergencies. Some smart locks allow remote unlocking or feature user-friendly mechanisms from the inside.
  2. Consulting Professionals: Seek advice from licensed and qualified professional locksmtiths who can recommend effective yet safe lock systems tailored to your needs.

Conclusion

In conclusion, while security is undeniably important, it should not come at the expense of safety. Understanding and adhering to Australian standards for emergency exits and fire doors is crucial for creating a secure yet safe living or working environment. It's a delicate balance that, when achieved, ensures optimal protection for both property and lives.


The Cost-Effective Security Upgrade: Why Rekeying Locks is Your Best Bet

Posted on by Chad Geppetti
...
Section view of a lock cylinder showing internal pins.

In the world of home and business security, the idea of rekeying locks often takes a back seat to the more obvious choice of replacing the entire lock. However, when carefully considered, rekeying emerges as a savvy and economical alternative that not only preserves the integrity of a quality lock but also offers peace of mind at a fraction of the cost.

1. Preserving a Good Lock

If your lock is still in excellent working condition and boasts a high-quality build, there's little reason to part with it. Rekeying involves swapping out the internal pins of the lock to match a new key. This process allows you to retain a reliable lock while updating its key configuration.

2. Cost-Effective Solution

One of the most compelling reasons to choose rekeying is the significant cost savings it offers. Replacing an entire lock can be a costly affair, involving not just the price of the new lock itself but also potential installation fees. Rekeying, on the other hand, is a simpler procedure that focuses on the lock's internal components, making it a budget-friendly option for those looking to enhance security without breaking the bank.

3. Keyed Alike Convenience

Rekeying isn't just about updating your locks; it can also provide the added benefit of having multiple locks keyed alike. This means that you can use a single key to open multiple doors, streamlining your key management and reducing the hassle of carrying around a bulky keyring.

4. Rapid Response to Lost or Stolen Keys

In the unfortunate event of lost or stolen keys, rekeying is a swift and effective solution. Rather than replacing all the locks, a locksmith can promptly rekey them, rendering the lost or stolen keys useless. This rapid response not only ensures your security but also provides peace of mind without the need for an extensive and costly lock replacement.

5. Ideal for New Home or Business Owners

For those moving into a new home or business space, rekeying is a prudent choice. It eliminates any uncertainties about who may possess spare keys from previous occupants, offering a fresh start in terms of security without the need for an overhaul.

Conclusion

In conclusion, rekeying locks is a practical and cost-effective strategy for enhancing security. It allows you to maintain the functionality of a quality lock, saves you money, and can also provide the convenience of having multiple locks keyed alike.

Whether you've lost your keys, moved into a new property, or are simply looking to upgrade security, consider calling a locksmith today to explore the benefits of rekeying. Your peace of mind and your wallet will thank you.